![]() :::image type="content" source="media/hyperlinks-not-working-in-outlook/reset-internet-explorer-settings.png" alt-text="Screenshot of the Reset Internet Explorer Settings window." border="false"::: In the Reset Internet Explorer Settings window, select Delete personal settings > Reset. :::image type="content" source="media/hyperlinks-not-working-in-outlook/advanced-tab-on-internet-options.png" alt-text="Screenshot of the Advanced tab on Internet Options." border="false"::: If you are using Windows 10, Windows 8.1 or Windows 8, proceed to method 2. Method 1: Reset Internet Explorer settings Internet Explorer 11 and Internet Explorer 10 Check whether the problem is resolved after each method. ![]() To resolve this problem, follow these methods in order. For more info, please contact your help desk. Your organization's policies are preventing us from completing this action for you. Please contact your system administrator. This operation has been cancelled due to restrictions in effect on this computer. ![]() When you select a hyperlink in Microsoft Outlook, you receive one of the following error messages, depending on your Outlook version: Assume that you set Internet Explorer as your default browser in Windows. ![]()
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